SHIPPING & DELIVERY

Processing Time

If the item is in stock, orders are processed and dispatched within 1–3 business days (excluding weekends and public holidays). If an item is not in stock, processing times may take longer and will depend on restock availability.

Delivery Times

Delivery times vary by location and the shipping option selected at checkout. Estimated delivery times are shown at checkout.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the selected shipping method.

Order Tracking

Once your order has been dispatched, you will receive a dispatch confirmation email with tracking details (if available).

Delays

Delivery estimates may be affected by peak periods, weather conditions, carrier delays, or customs processing (for international orders).

Incorrect Address / Missed Delivery

Please ensure your delivery details are correct. If an order is returned due to an incorrect address or missed delivery, additional shipping fees may apply to resend the parcel.